Privacy Policy

Last updated: 5 February 2026

This Privacy Policy explains how CALYSTRUM LIMITED (“SkinsChoice”, “Company”, “we”, “us”, or “our”) collects, uses, processes, and protects personal data when you access or use the SkinsChoice platform available at https://skinschoice.click (the “Platform”).

We process personal data in accordance with the EU General Data Protection Regulation (GDPR), applicable UK data protection laws, and other relevant privacy and financial compliance regulations.

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

CALYSTRUM LIMITED
Company number: 16951944
Address: 5 Brayford Square, London, E1 0SG, United Kingdom
Email: info@skinschoice.click

2. Scope of This Policy

This Privacy Policy applies to:

the SkinsChoice website and marketplace;
user accounts and wallet services;
buying and selling of digital gaming items;
payment and payout processing;
customer support and communications;
related applications, integrations, and services.

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Account and Identity Data

Steam ID, username, avatar, and trade URL;
account settings and preferences;
email address and communication details.

3.2 Transaction and Payment Data

transaction history and wallet balances;
payment method metadata (e.g., masked card details);
billing information and payout details.

Full payment credentials are processed by licensed third-party payment service providers and are not stored on our servers.

3.3 Verification (KYC) and Compliance Data

Where required for security and legal compliance:

full name and date of birth;
identity documents;
selfie/video verification;
proof of address;
sanctions and risk screening results.

3.4 Technical and Usage Data

IP address and approximate location;
device and browser information;
activity logs and interaction history;
timestamps and session data.

3.5 Communication Data

support requests and correspondence;
platform messages and dispute communications.

3.6 Cookies and Tracking Data

Information collected through cookies and similar technologies (see Section 12).

4. How We Use Personal Data

We use personal data to:

operate and maintain the Platform;
facilitate buying and selling of digital items;
process payments and payouts;
issue payment confirmations, receipts, and invoices (where applicable);
perform identity verification and fraud prevention;
comply with AML, KYC, sanctions, and financial regulations;
provide customer support and dispute handling;
improve performance and security;
send transactional communications;
conduct analytics and platform improvements;
deliver marketing communications (where consented).

5. Legal Bases for Processing

We process personal data under the following legal bases:

Performance of a contract – to provide Platform services;
Legal obligation – AML/KYC, tax, and regulatory compliance;
Legitimate interests – security, fraud prevention, and improvements;
Consent – marketing and optional cookies.

You may withdraw consent at any time without affecting prior lawful processing.

6. Automated Decision-Making and Fraud Prevention

We use automated tools and risk assessment systems to help detect fraud, prevent abuse, enforce security controls, and support compliance screening (including AML/sanctions checks). These tools may result in actions such as:

additional verification requests;
temporary holds on deposits/payouts;
restriction or suspension of account activity where risk indicators are present.

Where required by law, you may request human review of a decision that produces legal or similarly significant effects. You can do so by contacting us at info@skinschoice.click.

7. Sharing of Personal Data

We may share personal data with:

licensed payment service providers (PSPs) and financial partners involved in processing deposits and payouts;
identity verification, AML/sanctions screening, and fraud-prevention providers;
hosting, infrastructure, security, and analytics vendors;
professional advisors (legal, audit, accounting);
competent authorities and law enforcement where required by law;
corporate successors in the event of a merger, acquisition, or restructuring.

Depending on the service, third parties may act as data processors on our behalf or as independent controllers under their own legal obligations (for example, regulated PSPs). We do not sell personal data.

All service providers are subject to appropriate contractual confidentiality and data protection obligations.

8. International Transfers

Personal data may be transferred outside the EU/EEA or UK.

Where transfers occur, we apply safeguards such as:

adequacy decisions;
Standard Contractual Clauses (SCCs) and, where applicable, the UK Addendum/IDTA;
supplementary security measures.

9. Sanctions and Jurisdictional Controls

We may use location and IP-based information to:

enforce sanctions and export control restrictions;
prevent access from restricted jurisdictions;
comply with legal and regulatory obligations.

Access to certain services may be limited based on jurisdiction.

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including operating the Platform, fraud prevention, dispute handling, and meeting legal and regulatory obligations.

Retention may be required by AML/financial and accounting laws and may continue after you stop using the Platform. In particular:

Transaction, payment, and accounting records are retained for the period required by applicable law and to resolve disputes and chargebacks.
KYC/verification data and compliance screening records may be retained for the period required by applicable AML/sanctions laws and to prevent fraud and abuse.
Support communications may be retained for a reasonable period to manage requests and disputes.

After applicable retention periods expire, data is securely deleted or anonymized in accordance with our internal retention procedures, unless continued retention is required by law.

11. Your Rights

Under GDPR and applicable UK data protection law, you may have the right to:

access your personal data;
request correction;
request deletion (where permitted);
restrict or object to processing;
request data portability;
object at any time to processing of your personal data for direct marketing purposes;
withdraw consent (where processing is based on consent).

Requests may be sent to info@skinschoice.click. We may require identity verification to protect your data and will respond within applicable legal time limits (typically one month).

You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO). If you are located in the EEA, you may also complain to your local data protection authority.

12. Cookies and Tracking Technologies

We use cookies to:

enable essential platform functions;
maintain secure sessions;
analyze usage and performance;
support fraud prevention;
deliver optional analytics and marketing (with consent).

Essential cookies are placed without consent as they are necessary for operation and security.

Non-essential cookies are used only where permitted by law and subject to your preferences.

13. Data Security

We implement appropriate technical and organizational safeguards, including:

encrypted data transmission;
access controls;
monitoring and incident response.

While no system is completely secure, we take reasonable steps to protect personal data.

14. Children’s Privacy

The Platform is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors. If discovered, such data will be deleted.

15. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes.

The updated version will include a revised “Last updated” date. Continued use of the Platform constitutes acceptance of changes.

16. Contact

For privacy inquiries:

CALYSTRUM LIMITED
5 Brayford Square, London, E1 0SG, United Kingdom
Email: info@skinschoice.click